Monthly Archives: November 2008
Business Overview 3
Support Departments 46. Do we have a written credit and collections policy in place? 47. Are our internal departments ever referred to as “sales prevention?” 48. Do our staff people go the extra step when taking care of customers? 49. … Continue reading
Business Overview 2
Customer and Industry Questions 11. Who, exactly, is our customer today? 12. Who will be our customer ten years from now? 13. What is it that we are known for? 14. What do our customers think of us? 15. What … Continue reading
Business Overview Questions
Overview Questions 1. What business are we in? 2. What is our mission statement? 3. Does every employee know what it is and what it means? 4. Does the organization live by it? 5. Do our customers know what it … Continue reading
Inate Talent and Strengths for Jobs 2
It’s true that James adores wheels, but then I’ve known him for two years. In about ten minutes, Alex had quietly ‘gotten’ James and taken it to the meta-level. Alex has the strength called Strategic, which you either have or … Continue reading
