Overview Questions
1. What business are we in?
2. What is our mission statement?
3. Does every employee know what it is and what it means?
4. Does the organization live by it?
5. Do our customers know what it is and what it means?
6. What is our vision statement?
7. What is the one thing we do here?
8. As an organization, are we measuring the right things?
9. Who are the most important people in the organization?
10. To solve problems, do we look inside for solutions first?
