Customer Service Position

Kinetic Die Casting Company is looking for a person to fill a customer service job. This position requires the candidate to work from 8 AM to 4:30 PM weekdays Monday through Friday. This job will pay from $8 – $12, based on experience and abilities. When hired, paid holidays and health care will be provided.

A good candidate could be offered sales position which pays more money in salary and commission.

Job duties include:

    # Use a telephone and computer.
    # Make customer service related phone calls.
    # Contact customers with their order status.
    # Use customer database for follow up with customers.
    # Maintaining customer database.
    # Assist making quotations for new customers.
    # Assist updating company blog and newsletters.
    # Provide reports to superiors.

Required Skills for this Job

    # Customer Service job related skills.
    # Speak, read and write English.
    # Excellent oral and written communication skills.
    # Be able to use a telephone and computer.
    # Be able to use MS Word and Excel computer programs.

Abilities Helpful for this Job

    # Ability to work independently.
    # Effectively set and accomplish goals.
    # Strong decision-making abilities.
    # Good follow through.
    # Self-starter and team player.
    # Punctual and reliable.
    # Be friendly to customers.
    # Bilingual (English/Spanish) is a plus.
    # College degree is a plus.

This person will be taught the following skills:

    # Use web based software
    # Update customer database
    # Assist customers when they call

Download and print our Job Application http://www.kineticdiecasting.com/application.pdf

Fax or mail resume and job application to:

Bob Thomas, President
Kinetic Die Casting Company
6918 Beck Avenue
North Hollywood, CA 91605
818-982-9200 telephone
818-982-0877 fax

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