Tag Archives: Business

Southwest Lessons 2

The second thing is that the company focuses on what they have determined is their primary aim: getting planes into the air. Too many of Southwest’s competitors focus on something else; there are too many to mention here, but the … Continue reading

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Business lessons from Southwest Airlines

The airline business is a brutal one. If you added up all the profits earned since the industry started, and subtracted the losses incurred during the same time period, the net profits would be a loss. Yet, consistently for the … Continue reading

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Business is like Coffee 2

I believe that every business in every industry can learn something from Starbucks. Perhaps the biggest lesson is that it is possible to reinvent a product that has been around for years. Coffee products were capital intensive, highly competitive, mature, … Continue reading

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Business is like Coffee

Coffee is a commodity, being second only to oil in terms of dollars traded in the world. During my early career days, I had the pleasure of being in the coffee business for eight years. I worked for brands that … Continue reading

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